Effective Date: July 23rd 2024

Portlandia Electric Supply (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.PortlandiaElectric.Supply, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

  1. Information We Collect

We may collect personal information from you when you visit our site, interact with us electronically, or communicate with us. The types of personal information we may collect include:

  • Personal Identification Information: Name, email address, phone number
  • Billing and Payment Information: Credit card details, billing address, etc.
  • Technical Data: IP address, browser type, operating system, etc.
  • Usage Data: Information about how you use our website and services.
  • Information from Cookies and Tracking Technologies: See Cookie usage below.
  1. Use of Information

We may use the information we collect in the following ways:

  • To provide, operate, and maintain our website and services.
  • To improve, personalize, and expand our website and services.
  • To process your transactions and manage your orders.
  • To send you promotional emails about new products, special offers, or other information we think you may find interesting.
  • To respond to your inquiries, questions, and/or other requests.
  • To comply with legal obligations, fraud prevention, and security.
  1. Disclosure of Information

We may share your information with third parties only in the ways described in this privacy policy. We may disclose your personal information to:

  • Service providers who assist us in operating our website and conducting our business.
  • Payment processors for processing payments.
  • Legal and regulatory authorities, upon request, or for reporting any actual or suspected breach of applicable law or regulation.
  • Analytic providers and advertising networks.
  1. Security of Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

  1. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  1. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons without notice.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our site. They help us to remember your preferences and gather information about how you interact with our website.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the site and use its features, such as accessing secure areas.
  • Performance Cookies: These cookies collect information about how visitors use our website. They help us understand which pages are most popular and how visitors move around the site. This data is used to improve the website’s functionality.
  • Functional Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.
  • Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They also help limit the number of times you see an ad and measure the effectiveness of advertising campaigns.

Managing Cookies:

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, if you choose to disable cookies, some features of our site may not function properly.

For more information on how to manage cookies, please refer to your browser’s help documentation or visit All About Cookies.

  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention Periods:

  • Personal Identification Information: Retained for as long as your account is active or as needed to provide you with our services.
  • Billing and Payment Information: Retained for a minimum of seven years to comply with legal and tax obligations.
  • Technical Data: Retained for up to 12 months.
  • Usage Data: Retained for a period of 24 months.

Criteria for Determining Retention Periods:

  • Legal Requirements: To comply with our legal obligations.
  • Business Purposes: Based on our business needs and practices.
  • User Requests: We will delete or anonymize your data upon your request, provided there are no overriding legal obligations to retain it.

Once the retention period expires, we will securely delete or anonymize your personal data to prevent it from being reconstructed or read.

9. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

  1. Data Breach Notification

We prioritize the security of your personal information. In the event of a data breach, we will notify you and any applicable regulator of a breach where we are legally required to do so.

Notification Process:

  • Internal Assessment: Upon discovering a data breach, we will promptly conduct an internal assessment to understand the scope and impact of the breach.
  • Containment and Mitigation: We will take immediate steps to contain and mitigate the breach, preventing further unauthorized access or damage to the data.
  • Notification to Affected Individuals: Notify you as soon as possible if your personal data is involved and there is a significant risk to your rights and freedoms.
  • Notification to Regulatory Authorities: Notify the appropriate data protection authorities within 72 hours of becoming aware of the breach.
  • Ongoing Communication: We will keep affected individuals and regulators informed about the investigation’s progress and any new measures implemented to enhance data security.

11. Consent and Withdrawal

By using our website, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.

Obtaining Consent:

  • Explicit Consent: Asked for explicit consent for certain data processing activities.

Implied Consent: Implied consent through interactions with our website and services.

Withdrawing Consent:

  • Marketing Communications: Opt-out by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Account Deletion: Contact our support team to delete your account and remove all associated data.

Cookie Preferences: Manage your cookie preferences through your browser settings.  Withdrawing consent may impact our ability to provide you with certain services or features. Contact us using the information provided in this policy for assistance with withdrawing consent.

For more information on how to manage cookies, please refer to your browser’s help documentation or visit All About Cookies

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, your personal data, or if you wish to exercise your data protection rights, please, contact us using the information below:

Portlandia Electric Supply

Mailing Address: 1507 Portland Avenue, Louisville KY 40203

Email Address: connect@portlandiaelectric.supply

Phone number: 888-876-0007

Contact Form: Contact Us – Portlandia Electric Supply

We will respond to your inquiries as soon as possible and in compliance with applicable laws and regulations.